Returns

Furniture should feel right for your body, your space, and the way you like to work. If your CabeVibe purchase isn’t the right fit, we’re here to help with the next step.

 

Our Return Policy

You can request a return within 30 days of delivery, subject to the conditions below. Items must be in like-new, undamaged condition, with all accessories included and in their original packaging.

Please keep the packaging while you decide—it’s needed if you choose to return your item. Return shipping costs are your responsibility unless the item arrived damaged, defective, or incorrect.

 

Start a Return

Email support@cabevibe.com with your order number and the items you’d like to return. We’ll review your request and explain the next steps.

Once your return is approved, we’ll provide a prepaid return shipping label and packing instructions. Please wait for approval before sending anything back so we can help your return go smoothly.

After we receive and inspect your return, we’ll process your refund to your original payment method within 5–10 business days, less any applicable return shipping costs.

 

Return Shipping

We’ll choose the most affordable return shipping option available to us for your item and location, and confirm the cost with you before you send it back. We’ll provide a prepaid shipping label, with the return shipping fee deducted from your refund.

 

Damaged, Defective, or Incorrect Items

Please check your item when it arrives. If it’s damaged, defective, or isn’t what you ordered, email support@cabevibe.com within 3 days of delivery. Include your order number and photos or a video showing the issue so we can understand what happened and help resolve it.

Once we confirm the issue, we’ll cover return shipping for the affected item and arrange a refund or replacement.

 

Conditions and Exclusions

All returns require approval and must meet the return conditions above. We’re unable to accept:

  • Return requests made more than 30 days after delivery.

  • Outlet items or items marked Final Sale.

  • Orders containing more than 10 items or totaling more than $2,000 USD.

  • Custom-made products.

Items must be returned in like-new, undamaged condition, with all accessories and original packaging, unless we’ve confirmed an issue with the item upon arrival.

 

Exchanges

If you’d prefer a different item, you can request a return under this policy and place a new order for the one you’ve chosen. We don’t offer direct exchanges for changes in preference.

If you’re unsure about any part of the return process, reach out to support@cabevibe.com. We’ll help you understand your options.