Warranty

At CabeVibe, we believe comfort is personal. The right support can make it easier to focus, move, and settle into your day in your own way.

We design our products with care, and we stand behind them when something does not work as it should. Our warranty covers manufacturing defects that arise during normal use, subject to the terms below.

 

Warranty Coverage

All warranty periods begin on the date of purchase.

Ergonomic Office Chairs and Desks

Ergonomic Office Chairs and Desks in the CabBase, CabLady, and CabDesk series are covered by a 3-year warranty.

For chairs, covered components include the backrest, seat cushion, gas lift cylinder, and casters when a manufacturing defect occurs during normal use.

Ergonomic SpineSeat™

Ergonomic SpineSeat™ products in the CabSupport series are covered by a 1-year warranty.

For eligible claims, CabeVibe may provide genuine replacement parts or another appropriate solution to help restore your product’s function.

 

Who This Warranty Covers

This warranty applies to products purchased through the CabeVibe website or an authorized retailer, with valid proof of purchase.

Coverage is available only for products purchased, delivered, and used within the 48 contiguous United States. If a product is shipped or used outside this region, the warranty is void.

To remain eligible for coverage, please assemble and use your product according to its instructions and care guidance.

 

What Is Not Covered

Our warranty does not cover:

• Normal wear from everyday use, including cushion compression, surface scratches, or fabric wear

• Damage caused by misuse, improper assembly, excessive weight, or use outside the product’s intended purpose

• Damage from sitting on armrests, balancing on one leg of a chair, or similar unsafe use

• Damage caused by unauthorized modifications, repairs, disassembly, or third-party replacement parts

• Damage caused by extreme conditions, including excessive heat, humidity, water exposure, or natural disasters

• Consumable items, packaging materials, minor accessories, and tools such as Allen wrenches

• Claims submitted without clear photos or videos showing the issue

We know that some wear comes naturally with a well-used workspace. This warranty is intended for product defects, not changes that occur through regular use over time.

 

How to File a Claim

If something does not feel right, please contact us at support@cabevibe.com. Include:

• Your order number or proof of purchase

• Your purchase date

• Clear photos or a short video showing the issue

• A brief description of what happened

• Your current shipping address, if it has changed

Our support team will review your claim and respond within 48 hours. If your claim is approved, we will guide you through the next step and arrange the appropriate solution.

Your workspace should support how you live and work—not ask you to work around it. We are here to help when you need us.